CONTACT
US.
Need help with an order, return, product question or your Recon Kits account? Send us a message and include as much information as possible so we can help resolve your request efficiently.
We're Here To Help.
For the fastest response, include your order number when contacting us about an existing purchase.
Shop products, review policies and manage your account online.
This helps us locate your purchase and review the issue faster.
We may request photos of the product, carton and shipping label.
Review the return requirements before sending merchandise back.
Review orders and update available account information online.
Send Us A Message
Complete the form below and provide the details needed for our customer-support team to review your request.
For Order Issues, Have These Ready.
Order Number
Include the order number from your confirmation or My Account order history.
Product Name
Tell us which item or items your request relates to.
Describe The Issue
Provide clear information about what happened and the resolution you are requesting.
Keep Evidence
For damage or shipping problems, retain the product, packaging and shipping label.
You May Not Need To Wait For Support.
Where Is My Order?
Review processing times, shipping estimates, tracking and delivery information.
Shipping Policy →Can I Return An Item?
Review the 30-day eligible return window, item-condition rules and refund information.
Return Policy →Looking For An Order?
Signed-in customers can review available order information from the My Account page.
My Account →